Asialand's External Privacy Policy

Asialand外部隐私政策

 

1.            Application of the Policy

政策的应用

 

Asialand is committed to protecting the privacy of personal information in accordance with its obligations under the Privacy Act 1988 (Cth) (the Privacy Act) and, in particular, the Australian Privacy Principles (APPs).

Asialand致力于遵守《1988年隐私法》（《隐私法》），特别是《澳大利亚隐私原则》（APPs）规定的义务，保护个人信息的隐私性。 

 

This policy applies to personal information collected by Asialand Development Group Pty Ltd and its related bodies corporate in Australia (referred to in this policy as Asialand). In this policy, the Group means members of the Asialand Group globally.

本政策适用于Asialand Development Group Pty Ltd及其在澳大利亚的相关法人团体（在本政策中称为Asialand ）收集的个人信息。在此政策中，集团是指Asialand集团的全球成员。

   

Under the Privacy Act, personal information is broadly defined.  In simple terms it means any information about an individual (i.e. a natural person) who can be identified from the information, whether the information is true or not and whether recorded in a material form or not. 

根据《隐私法》，个人信息的定义很广。简单来说，它是指可以从该信息中识别出的关于个人（即自然人）的任何信息，无论该信息是否真实以及是否以文档材料形式记录。

 

2.       Handling of Personal Information

个人信息的处理

 

Asialand is committed to observing its obligations under the Privacy Act, APPs.

Asialand承诺遵守在《隐私法》、APPs中规定的义务。

 

2.1     What personal information do we collect?

我们收集了哪些个人信息？

 

Asialand collects personal information that is reasonably necessary to provide its services and to manage its relationships with clients, other parties and to pursue the legitimate interests of its business.

Asialand收集个人信息，这些信息是为了提供服务和管理其与客户、其他各方的关系并追求其业务的合法利益所必要的。

 

The types of personal information collected will depend on the services being provided and the circumstances of collection. For example, for property transactions, we may collect personal information from the parties involved (including vendors, purchasers, landlords, tenants etc.) such as name, contact information (i.e. e‑mail address, home and office address, telephone and fax numbers), date of birth, gender, marital status, tax file number, driver’s licence number and expiry date, details of employment and/or occupation, and financial information (including bank account information, information about your assets, occupation and income, account balances and payment history). We also collect credit information, including from credit checks, to assess credit worthiness.

收集的个人信息的类型由提供的服务和收集的情况来决定。例如，对于产权交易，我们可以向有关各方（包括供应商、买家、业主、租户等)收集个人信息，如姓名、联系方式（即，邮箱地址、家庭和办公室的地址、电话和传真号码）、出生日期、性别、婚姻状况、税号、驾照号码和到期日、就业和/或职业的详细信息以及财务信息（包括银行账户信息，关于您的资产、职业和收入的信息，账户余额和付款记录）。我们还收集信用信息，包括来自信用检查的信用信息，以评估信用可靠性。

 

Asialand also collects personal information from members of the Group and other parties of the following kinds:

Asialand还从集团成员和以下其他方收集个人信息：

 

• personal information of current, former and prospective corporate and consumer clients and suppliers, and individual contacts at current, former and prospective corporate and consumer clients and suppliers, including name, contact information, marketing communications subscribed to, wealth category, property requirements, property details (e.g. market value), strategy (e.g. opinions and decisions regarding exploitation of property assets), profile information, notes of previous meetings and viewings;

当前、过去和未来的公司和消费者顾客和供应商的个人信息，以及当前、过去和将来的公司和消费者顾客和供应商的个人联系方式，包括姓名、联系信息、订阅的营销通知、财富类别、财产要求、财产详细信息（例如，市场价值）、策略（例如，关于利用财产资产的意见和决定）、个人资料信息、以前的会议记录和看法观点；

 

• in connection with the administration of supplier service matters, including communication with suppliers, evaluation of, and payment for, services, administration of internal systems, and, compliance with company policies and legal requirements, personal information including contact information, notes of previous meetings and telephone calls.

与供应商服务事项的管理有关，包括与供应商的沟通、服务的评价和付款、内部系统的管理以及遵守公司政策和法律要求的个人信息，包括联系方式、以前的会议记录和电话。

 

Asialand will sometimes need to collect personal information about individuals who are representatives of the organisations receiving Asialand’s services (such as business contact details). Asialand also collects personal information from job applicants seeking employment with Asialand.

Asialand有时需要收集作为接受Asialand服务的组织的代表的个人信息（例如业务联系方式）。Asialand还从在Asialand寻求工作的求职者那里收集个人信息。

 

If it is necessary to collect sensitive information from an individual, their consent will be obtained.

如果有必要收集个人的敏感信息，应获得他们的同意。

 

If you do not provide personal information when requested by Asialand, Asialand may be unable to provide you with its services.

如果您未按照Asialand的要求提供个人信息，Asialand可能无法为您提供服务。

 

2.2     How is personal information collected and held?

如何收集和保存个人信息？

 

Asialand will collect personal information directly from the individual to whom it relates whenever practicable.  This may be done verbally (e.g. in person or over the telephone), in writing (e.g. by letter, fax, email, application or other form) or through contact via our websites.

在可行的情况下，Asialand将直接向与其相关的个人收集个人信息。这可以口头进行（例如亲自说或通过电话）、书面形式（例如通过信件、传真、电子邮件、申请书或其他形式）或通过我们网站进行联系。

 

In circumstances where it is not practicable to collect the information directly from the individual, Asialand may collect the information via third parties.  This may occur, for example:

在无法直接从个人那里收集信息的情况下，Asialand可能会通过第三方收集信息。可能发生如下举例的情况：

 

(a)        from the individual’s employer;

来自该个人的雇主；

 

(b)        from credit reference agencies or other credit reporting bodies and financial institutions or other credit providers;

来自信用咨询机构或其他信用报告机构以及金融机构或其他信贷提供者；

 

(c)        Asialand’s own records about you, from which Asialand may internally generate its own scores, assessments or deductions, particularly in relation to credit worthiness;

在Asialand关于您的个人记录，Asialand可能会在内部产生自己的分数、评估或扣减，特别是在信用价值方面；

 

(d)        from other agents and valuers who work with us;

与我们合作的其他中介和估价师；

 

(e)        from property owners for whom we market properties or provide other services;

来自由我们为其销售物业或提供其他服务的业主；

 

(f)         from referees;

来自证明人；

 

(g)        from our contractors;

来自我们的承包商；

 

(h)        from market research companies contracted by us to obtain information in relation to our services or from which we purchase mailing lists;

从我们签约的市场调研公司那里获取与我们的服务有关的信息或我们购买邮件名单的公司；

 

(i)         from recruitment agencies;

来自招聘机构；

 

(j)         from publicly available information and databases; or

从公开可用的信息和数据库中获取；或者

 

(k)        from other members of the Group.

来自集团的其他成员。

 

From time to time, Asialand may include links on its website to the websites of other organisations.  Asialand is not responsible for the content or privacy practices of those other websites or organisations.

Asialand可能有时会在其网站上提供其他组织网站的链接。Asialand对其他网站或组织的内容或隐私规定不承担任何责任。

 

Personal information received by Asialand is held securely, either in electronic files on Asialand’s computer systems or in physical files held on Asialand’s premises.

Asialand收到的个人信息将被安全地保存在Asialand的计算机系统上的电子文件中，或安全地保存在Asialand公司的材料文件中。

 

Cookies (small files placed on a user’s computer when you access a website) are used on our website.  Most web browsers allow you to control whether to accept Cookies.  You can accept or decline cookies through your browser settings. Unless you use your browser settings to elect not to accept Cookies on your browser, the Asialand website will automatically place a Cookie on your computer to enable you to make full use of our website’s functionality. If you decline cookies you may not be able to access all the features of our website and online services.

Cookies（在您访问网站时放置在用户计算机上的小文件）在我们的网站上使用。大多数网络浏览器会让您设置是否接受Cookies。您可以通过浏览器设置接受或拒绝Cookies。除非您使用浏览器设置选择不接受浏览器上的Cookies，否则Asialand网站将自动在您的计算机上放置Cookie，以使您能够充分使用我们网站的功能。如果您拒绝使用cookies，就可能无法访问我们网站和所有在线服务的功能。 

 

2.3     How do we use personal information?

我们如何使用个人信息？

 

Asialand generally holds and uses personal information for the following purposes:

Asialand通常出于以下目的持有和使用个人信息：

 

(a)        to provide our services to clients;

向客户提供我们的服务；

 

(b)        to manage third party relationships including with contractors and consultants;

管理第三方关系，包括与承包商和顾问的关系；

 

(c)        for security purposes (e.g. details collected at open inspections);

出于安全目的（例如，在公开检查中收集的细节）；

 

(d)        to conduct marketing activities, including keeping individuals informed about our services and properties we are dealing with and direct marketing via social media;

进行营销活动，包括让个人了解我们正在处理的服务和物业，并通过社交媒体进行直接营销；

 

(e)        for the purposes of review and analysis of clients’ property requirements; communicating with clients regarding properties, opportunities and Asialand services they may find of value, communicating with clients to set up property viewings and meetings, providing ongoing advice to clients, including buying, selling, letting, management, development, investment and professional consultancy;

为了查看和分析客户的物业要求；与客户就他们可能会发现的价值的物业、机会和Asialand服务进行沟通，以进行物业看房和会议，向客户提供持续的咨询建议，包括购买、出售、出租、管理、开发、投资和专业咨询；

 

(f)         for the purposes of the administration of supplier service matters, including communication with suppliers; evaluation of, and payment for, services; administration of internal systems, and compliance with company policies and legal requirements;

为了管理供应商服务事项的目的，包括与供应商的沟通；服务评估和付款；内部系统管理，并遵守公司政策和法律要求；

 

(g)        to lawfully obtain credit information and to assess credit worthiness.

合法获取信用信息并评估信用价值。

 

2.4     Disclosure of personal information to third parties

向第三方披露个人信息

Asialand may disclose personal information to third parties – for example, to our contractors, customers/clients, franchisees, potential vendors, purchasers, landlords or tenants, media organisations, other agents and their customers/clients, owners’ corporations/bodies corporate, and to parties engaged to evaluate a property – for the purpose for which the information was collected or related purposes (such as to complete a transaction or provide a requested service).

Asialand可能会向第三方披露个人信息，例如，向我们的承包商、顾客/客户、特许经营者、潜在供应商、购买者、房东或租户、媒体组织、其他中介及其顾客/客户、业主公司/法人团体以及参与评估物业的各方——出于收集信息或相关目的（例如完成交易或提供所要求的服务）。

 

Personal information may also be disclosed to advisers (including but not limited to solicitors), financial institutions and other credit providers, credit reporting bodies, government and statutory bodies, and to third party contractors engaged by Asialand (e.g. valuers, debt collection services, printing and mailing services, payroll and accounting services, auditors, information technology, marketing service providers).

个人信息也可能被披露给顾问（包括但不限于律师）、金融机构和其他信贷提供者、信用报告机构、政府和法定机构，以及由Asialand聘用的第三方合作方（例如，估值师、收债服务、印刷以及邮寄服务、薪资和会计服务、审计师、信息技术、营销服务提供者）。

 

Asialand may disclose personal information to other members of the Group (both within and outside Australia) where necessary for our purposes. 

如有需要，Asialand可能会向本集团的其他成员（澳大利亚境内外）披露个人信息。

 

Overseas disclosure

海外披露

 

Personal information may be disclosed to overseas recipients, including but not limited to members of the Group. Overseas recipients are likely to be located in the United Kingdom, New Zealand and Singapore.

个人信息可能会向海外接受者披露，包括但不限于本集团的成员。海外接收者可能位于英国、新西兰和新加坡。

 

Where we disclose personal information to another party, we will require the third party to use the personal information only for the specific purposes for which we supply the information.

当我们向另一方披露个人信息时，我们将要求第三方仅将个人信息用于我们提供信息的特定目的。

 

2.5     Direct marketing, including via social media

直接营销，包括通过社交媒体

 

Asialand may use and disclose your personal information in order to inform you of products and services that may be of interest to you, including via social media platforms.  In the event you do not wish to receive such communications, you can opt-out by contacting Asialand’s Privacy Officer via the contact details set out at section 2.7 and 2.9 below or through any opt-out mechanism contained in a marketing communication to you. 

Asialand可能会使用和披露您的个人信息，以便通知您可能感兴趣的产品和服务，包括通过社交媒体平台。如果您不希望收到此类信息，可以通过以下第2.7和2.9中列出的联系方式或通过营销通信中包含的任何退出机制与Asialand的隐私负责人联系，以选择不接收消息。

 

2.6     Safeguarding your personal information

保护您的个人信息

 

Asialand has technological and operational processes and procedures in place to protect personal information from misuse, interference and loss, unauthorised access, modification and disclosure.

Asialand制定了技术和操作流程及程序，以保护个人信息不被滥用、干扰和丢失、未经授权的访问、修改和披露。

 

Notwithstanding Asialand’s commitment to safeguarding your personal information, if an ‘eligible data breach’ occurs (within the meaning of the Privacy Act), we will notify you and the Office of the Australian Information Commissioner (OAIC) that this has occurred.  An ‘eligible data breach’ broadly refers to the situation where there has been an unauthorised access to, or unauthorised disclosure of, your personal information held by Asialand in circumstances where a reasonable person would conclude that the access or disclosure would likely result in serious harm to you.

尽管Asialand承诺保护您的个人信息，但是如果发生“符合条件的数据泄露”（在《隐私法》内），我们将通知您和澳大利亚信息专员办公室（OAIC ）。“符合条件的数据泄露”广义上是指未经授权访问或未经授权披露Asialand持有的个人信息的情况，在这种情况下，一个理性的人认为该访问或披露可能会对你造成严重伤害。

 

2.7     How to request access or correct personal information

如何请求访问或更正个人信息

 

Under the Privacy Act, you have the right to seek access to and correction of personal information we hold about you, subject to some exceptions.

根据《隐私法》，除了某些例外情况，您有权查询和更正我们持有的关于您的个人信息。

 

To request access or to correct your personal information, or to obtain more information about Asialand’s privacy policy, you can contact Asialand’s Privacy Officer:

要求查询或更正您的个人信息，或获取有关Asialand的隐私政策的更多信息，您可以联系Asialand的隐私负责人：

 

By telephone: 03 8686 8388

电话：03 8686 8388

 

By letter to: The Privacy Officer, Asialand, Suite 3.4, Level 3, 990 Whitehorse Road, Box Hill VIC 3128

通过信件：隐私负责人，Asialand ，Suite 3.4，Level 3, 990 Whitehorse Road, Box Hill VIC 3128

 

By email: [email protected]

通过电子邮件：[email protected]

 

Asialand will endeavour to respond to requests for access to or correction of personal information within a reasonable period of time.

Asialand将努力在合理的时间内回复查询或纠正个人信息的要求。

 

Where we refuse access, we will where possible provide you with a written notice setting out our reasons for the refusal and the avenues for complaint about the refusal.

如果我们拒绝查询，我们将在可能的情况下向您提供书面通知，说明我们拒绝的原因以及对拒绝的投诉途径。

 

We may charge a fee for providing access to personal information.  No fee is charged for the making of a request for access or correction.

我们可能会为提供查询个人信息收取一笔费用。提出查询或更正请求不收取任何费用。

 

2.8     How to opt out

如何选择退出

 

If you do not wish to receive any further information from Asialand, including direct marketing materials as referred to above at section 2.5, you can contact the person named on the last communication you received from Asialand.  Alternatively, if receiving emails from Asialand, you will have the option to unsubscribe from our mailing list by following the directions on our emails or you can opt-out by contacting Asialand directly via the contact details set out below.

如果您不希望收到来自Asialand的任何后续的信息，包括上面2.5中提到的直接营销材料，您可以与从Asialand收到的上一次通信中提到的人联系。另外，如果您从Asialand接收电子邮件，则可以选择按照我们电子邮件中的说明取消订阅我们的邮件，也可以通过下面列出的联系方式直接与Asialand联系并选择退出。

 

2.9     How to get more information or make a complaint

2.9如何获取更多信息或进行投诉

 

Please direct any questions about this policy or complaints about a breach of privacy by Asialand to Asialand’s Privacy Officer who can be contacted:

请将有关此政策的任何疑问或有关Asialand侵犯隐私的投诉直接发送给Asialand的隐私负责人：

 

By telephone: 03 8686 8388

电话：03 8686 8388

 

By letter to: The Privacy Officer, Asialand, Suite 3.4, Level 3, 990 Whitehorse Road, Box Hill VIC 3128

通过信件：隐私负责人，Asialand, Suite 3.4, Level 3, 990 Whitehorse Road, Box Hill VIC 3128

 

By email: [email protected]

通过电子邮件：[email protected]

 

Any complaint should be made in writing. At all times, privacy complaints:

任何投诉都应以书面形式提出。在任何时候，隐私投诉都：

 

• will be treated seriously;

将受到认真对待；

 

• will be dealt with promptly;

将得到及时处理；

 

• will be dealt with in a confidential manner; and

将以保密方式处理；并且

 

• will not affect your existing obligations or affect the commercial arrangements between you and Asialand.

不会影响您现有的义务或影响您与Asialand之间的商业安排。

 

Asialand’s Privacy Officer will investigate your complaint.  You will be informed of the outcome of your complaint following completion of those inquiries.  In the event that you are dissatisfied with the outcome of your complaint, or an extension to the time in which Asialand will resolve it, you may refer the complaint to the OAIC.

Asialand的隐私负责人将调查您的投诉。完成这些调查后，会告知您投诉的结果。如果您对投诉的结果不满意，或者Asialand延长了解决问题的时间，您可以将投诉提交给OAIC。 

 

3.       Updates to our Privacy Policy

我们隐私政策的更新

 

We will publish changes to this Privacy Policy and indicate the effective date when this Privacy Policy is updated. If we make any material changes to this Privacy Policy, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.

我们将发布本隐私政策的更改，并说明本隐私政策更新的生效日期。如果我们对此隐私政策做出任何重大更改，我们将通过向您最近提供给我们的电子邮件地址发送电子邮件或在本网站上发布有关更改的通知来通知您。

For further information concerning what personal information we hold about you, how you can access it and our use of personal information generally, please email our Privacy Officer on [email protected].

关于我们持有您的个人信息的进一步信息，您如何查询它以及我们一般使用个人信息的更多信息，请向我们的隐私负责人发送电子邮件至[email protected]。

 

 By telephone: 03 8686 8388

电话：03 8686 8388

 

By letter to: The Privacy Officer, Asialand, Suite 3.4, Level 3, 990 Whitehorse Road, Box Hill VIC 3128

通过信件：隐私负责人，Asialand, Suite 3.4, Level 3, 990 Whitehorse Road, Box Hill VIC 3128

 

By email: [email protected]

通过电子邮件：[email protected]